Shipping policy
Shipping Policy
Thank you for shopping with GreenTrail Supply.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Shipping Time
Estimated shipping times are typically 7–15 business days depending on your location and product demand. Delivery times may vary during holidays or periods of high demand.
Order Tracking
Once your order has shipped, you will receive a tracking number by email if tracking is available.
Delays
Occasionally, shipping delays may occur due to weather, carrier issues, customs, or high order volume. We appreciate your patience and understanding.
Incorrect Address
Please make sure your shipping information is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect shipping details.
Lost or Damaged Orders
If your order arrives damaged or you experience an issue with delivery, please contact us at [your business email], and we’ll do our best to help.
Contact Us
If you have any shipping questions, contact us at greentrailsupply@gmail.com